crickex group Wallet Deposit and Withdrawal — Fast, Easy, Reliable
Whether you use bKash, Nagad, Rocket, Upay or bank transfer, you can add funds in just a few minutes and receive your winnings directly in your own account. The crickex group wallet system is built with Bangladeshi players in mind.
Payment Methods for Deposit and Withdrawal
crickex group supports five familiar methods for depositing and withdrawing funds. Below is a brief overview of each and when each one is most suitable.
bKash
Mobile WalletThe most widely used mobile wallet in Bangladesh. Transactions happen directly from your smartphone, making it fast and convenient. For those who use bKash every day, it is the natural choice.
Nagad
Mobile WalletNagad is a service run by the postal department. It allows quick transactions at low charges. Those with an active Nagad account can deposit and withdraw with ease.
Rocket
Mobile BankingDutch-Bangla Bank's Rocket service is widely known across the country. For Dutch-Bangla customers, Rocket is a reliable option.
Upay
Mobile WalletUpay from United Commercial Bank is available as an additional option. UCB customers can transact directly from the same interface.
Bank Transfer
Internet BankingBank transfer via internet banking or BEFTN from various banks including Islami Bank, Dutch-Bangla and BRAC Bank is suitable for larger transactions.
Before playing slots or live casino at crickex group, you need to add funds to your wallet. Those who want to enjoy live table games at crickex group Casino can add balance to their account instantly via mobile wallet and get started.
How to Make a Deposit
Whether you are new or returning, once you learn the deposit steps you can do it even faster next time. The steps are shown below.
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1Log in
Go to the crickex group Login page and enter your username and password to access your account. If you are new, complete registration first.
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2Open the Wallet menu
Click on the "Wallet" or "Deposit" option from the top menu or dashboard.
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3Choose a payment method
Select whichever you have — bKash, Nagad, Rocket, Upay or bank transfer.
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4Enter the amount and confirm
You can deposit from a minimum of ৳500. Enter the amount and tap the "Confirm Deposit" button.
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5Verify the OTP
Enter the OTP code sent to your mobile within the given time. Never share your OTP with anyone under any circumstances.
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6Check the balance update
If successful, your new wallet balance will appear within a few seconds and an SMS confirmation will be sent.
How to Make a Withdrawal
There is no hassle to withdrawing your winnings. You can withdraw from a minimum of ৳800, and the funds will normally arrive within 15 minutes to 2 hours.
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1Select Withdrawal from your Wallet
Go to the "Withdrawal" tab on your dashboard. You will see your current balance and the amount available to withdraw.
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2Enter your payment method and account number
Choose whichever you want to receive funds through — bKash, Nagad, Rocket, Upay or bank. Enter your account number correctly.
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3Enter the amount
Withdrawal requests can be made from a minimum of ৳800.
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4Confirm the request with your OTP
For security, finalize the withdrawal request using the OTP sent to your mobile.
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5Confirm receipt of funds
Funds are normally delivered to the designated account within 15 minutes to a maximum of 2 hours.
crickex group VIP members often receive faster withdrawal processing. Visit the VIP page to learn more about the benefits of the crickex group VIP Program.
Limits and Timeframes at a Glance
The same minimum limit applies to all payment methods. Key information is summarized in the table below.
| Feature | Deposit | Withdraw |
|---|---|---|
| Minimum amount | ৳500 | ৳800 |
| Typical processing time | Instant (a few seconds) | 15 minutes – 2 hours |
| bKash | Supported | Supported |
| Nagad | Supported | Supported |
| Rocket | Supported | Supported |
| Upay | Supported | Supported |
| Bank Transfer | Supported | Supported |
For bank transfers, the bank's own working hours and holidays may affect processing time.
Keep Your Mobile Wallet Secure
Security is the most important aspect of online money transactions. crickex group keeps every transaction secure using SSL encryption, but the player's own awareness is equally important. Following the responsible gaming guidelines and keeping your own account secure together will give you the best experience.
Do not share your bKash, Nagad or Rocket PIN with anyone — even if someone familiar asks for it. No representative of crickex group will ever ask for your PIN.
The OTP sent to your mobile during each transaction is for you alone. If anyone asks for your OTP over the phone or via message, disconnect immediately.
Avoid wallet transactions from someone else's phone or a public Wi-Fi network. Keep your own mobile updated with the latest software.
Your crickex group account password should include uppercase letters, lowercase letters, numbers and special characters. Do not use the same password on multiple sites.
It is safer not to share screenshots of your wallet balance or transaction history on social media or with unknown individuals.
Keep SMS notifications active on your mobile wallet. If you notice any unexpected transaction, inform crickex group support immediately via 24/7 live chat.
Common Payment Issues and Solutions
Occasionally, small issues can occur due to technical or user-related reasons. In most cases, the steps below will resolve the problem.
Deposit was successful but balance has not updated
Refresh the page and wait a few minutes. Save the SMS confirmation from your mobile wallet. If the problem continues, contact live chat with the SMS details.
OTP is not arriving on time
Check your mobile network. Try again after a few minutes. Try clearing the cache of your mobile wallet app and reopening it.
Withdrawal request was submitted with the wrong account number
Contact live chat immediately after submitting the request. It may be possible to stop the request before processing is complete. Always double-check the number before confirming a withdrawal.
Withdrawal is stuck in "Pending" status
This normally completes within 15 minutes to 2 hours. If more than 2 hours have passed, contact support with your transaction ID.
Payment method is not showing on the page
Update your browser or clear the cache and try again. If a particular method is temporarily unavailable, use another method and check with live chat.
Getting an error when trying to enter an amount below the minimum
The minimum deposit limit is ৳500 and the minimum withdrawal limit is ৳800. Transactions below these amounts are not possible.
For any issue, crickex group's 24/7 live chat and email support are always ready to help in both Bengali and English. You can also find answers to many problems on the Frequently Asked Questions (FAQ) page.
Add Balance to Your crickex group Wallet Now
Start with ৳500 and enjoy a 200% bonus on your first deposit, up to a maximum of ৳10,000. The wagering requirement on the bonus is only 10 times the bonus amount.
Log In NowFrequently Asked Questions About the Wallet
Explore More
After adding funds to your wallet, you can go to your preferred game or betting section from these pages.